Thick Acetate Eyeglasses with Spring Hinge Men and Women Square Subtle Cateye Handmade Glasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Warning to All Buyers: Paid for Next-Day Delivery, Got Trapped in a Customer Service Maze 😡
I'm writing this to warn other potential buyers about my absolutely infuriating experience. This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I ordered glasses that their site specifically stated were “eligible for next day delivery,” so I paid the extra $19.95 fee. Hours later, I got an email saying production would take 3 business days. After being trapped in a loop of automated chat bots and phone menus, I finally had to trick the system to speak to a real person just to get the refund I was owed for a service never rendered.
Customer: I paid $19.95 for next-day delivery for an order placed on the 18th. Your website said it was eligible. It’s the 24th, the order just arrived, and I still haven't been refunded for the shipping fee.
CS Rep: I am very sorry for the delay and the immense frustration this has caused. You are absolutely right, that is not next-day service, and I apologize for our failure. Let me process that refund for you immediately.
Customer: This is my 6th attempt at contact. Your chat bot is useless and the phone system is a maze. It shouldn't be this difficult to get a refund for a service you didn't provide. It feels like you hope people will just give up.
CS Rep: I completely understand your frustration, and I sincerely apologize for the poor experience with our support channels. That is not the standard we aim for. I have now issued a full refund of the $19.95 shipping fee. I will also be escalating your feedback about our automated systems.
Customer: Fine. But this whole experience has been a disaster. Advertising a service you can't deliver is just dishonest. I won't be buying from you again.
CS Rep: I understand completely. Thank you for bringing this to our attention so we can improve. I am truly sorry for the trouble we've caused you.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
How One Company Restored My Faith After a Nightmare Online Shopping Experience ✨
My experience with these glasses has been nothing short of amazing, and so many of you have been asking about them! The secret is that they are expertly crafted Handmade Acetate Frames. This isn't just another pair of glasses; it's a piece of wearable art. The quality is immediately apparent from the sturdy, thick acetate, and the spring hinges ensure a comfortable fit all day long. The subtle cateye design adds a touch of vintage flair without being overpowering, making them the perfect statement piece. If you're looking to elevate your eyewear game with something unique and built to last, you absolutely have to check these out. I was so close to giving up on buying glasses online. My last experience with another company was a total nightmare. 😤 I paid a premium for "next-day delivery" only to be told after they took my money that production would take days. Trying to get a refund was infuriating; I was trapped in an endless loop of useless chatbots and automated phone menus. It felt like they were deliberately making it difficult, hoping I'd just give up. It was so dishonest and left a really sour taste in my mouth. ðŸ˜
I was hesitant to try another online store, but a friend couldn't stop raving about their experience with Mozaer.com, so I decided to give it one last shot. 🤔 She showed me a review that said, "Great prices and honestly, I don't think I'll ever not buy prescription glasses again online! It's also nice to have a pair of sunglasses that I can 20/20 see out of!"
And my experience was just as fantastic! The website was so easy to navigate, and the whole process was transparent and smooth. No hidden fees or misleading promises. My glasses arrived exactly when they said they would, and the quality is outstanding for the price. I was specifically looking for a new pair of reading glasses for men, and their selection was impressive. The customer service was also a breath of fresh air—genuinely helpful. ✨ Mozaer.com has completely restored my faith in buying eyewear online. What a difference! I'm officially a happy, repeat customer. 😃
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